Apr 20 2008
Assignment 2 - Virtual learning Enviroment
Overview
UCMS Academy (the place I work) is the Learning & Development arm of United Customer Management Solutions (UCMS). UCMS Academy personnel include training managers, instructional designers, eLearn designers and training personnel. UCMS Academy has over 45 staff servicing over 2 and 1/2 thousand employees, and external clients. We have a policy of recruiting our training staff internally wherever possible. As UCMS predominantly looks after call centre’s, most of our prospective trainers come from there. There are varying levels of knowledge and capability within our team therefore it is paramount to our business that we manage their professional development.
Aim
The aim of this assignment is to encourage all members of UCMS Academy to build a digital resource (i.e. wiki - although I’m not too sure if this is replicating my PLE) dedicated to their Professional Development (i.e. Adult Learning Theory, Creative Training techniques, Writing for training, Training resources etc) - a largely organic resource contribted to, collaborated on and used by all trainers. Based on the completion of simple tasks, new digital resources will be provided for them to conect to and collaborate on (i.e. del.icious, blogs etc). The hope is that they start to explore other tools as well that can interconnected.
Audience
UCMS Academy Training Staff
Learning Tasks
Being involved is optional, but I have already spoken to 15 UCMS Academy Personnel and all have responded to the concept favourably so I’m hoping this is a sign.
The major task:
Build a digital resource dedicated to Professional Developement
Small tasks might include, but are not exclusive to:
- Upload a picture of yourself
- Write a comment about yourself (Your role, your experience etc)
- Find an article that realates to Constructivism, Humanism etc
- Provide a definition of Web 2.0
- Make a professional Comment on someone elses contribution
- Add a website related to Professional Development
- Upload a video
- Record a podcast and upload it to the Wiki
- Find another digital tool that can be connected to the wiki for the purposes of Professional Development
- Share a training story
There will be some basic structure around layout of the wiki to guide learning materials. Outside of this the hope is that the UCMS Academy Professional Development Wiki will develop organically and be used by all as a valuable training resource.
Social Software applications
…and anything else I can get my hands on (Thanks Frances) that might be complimentary.
I hope on the right path with this?
Look forward to any feedback you’d like to provide.
Cheers
